Terms & Conditions

Terms and Conditions for Lumen Craft 

Welcome to Lumen Craft. By browsing, accessing, or placing an order on our store, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a purchase.

1. General Conditions 

  • By agreeing to these Terms & Conditions, you represent that you are at least the age of majority in your region or country.
  •  We reserve the right to refuse service to anyone for any reason at any time.
  •  Prices for our products are subject to change without prior notice.  

2. Product and pricing 

  • We make every effort to display the colors, textures, and details of our home decor items as accurately as possible. However, actual screen representation may vary.
  •  We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction on a case-by-case basis.
  •  All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.

3. Order and Payments 

  • You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
  •  We reserve the right to refuse or cancel any order placed with us. In the event that we make a change to or cancel an order, we will attempt to notify you via the email or
  • phone number provided at the time the order was made.

4. Shipping and Delivery 

  • Delivery times are estimates and may vary due to external factors, courier delays, or location.
  • Customers are responsible for providing correct delivery addresses. Lumen Craft is not liable for orders shipped to incorrectly provided addresses.

5. Return and Exchange 

  • If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos/proof of the issue so we can assist you promptly.